Find Answers to Common Queries and Clarifications to Help You Navigate Through the Event Experience with Ease
Yes, you can typically upgrade your tickets after placing an order, subject to availability and any applicable upgrade fees.
Please contact our customer support team for assistance with ticket upgrades
To collect your tickets, simply visit Feddy Empire Plaza, where our friendly staff will assist you in retrieving your tickets upon presentation of your purchase confirmation and valid identification
The name printed on the tickets may be that of the original purchaser. Rest assured, this should not cause any issues at the event entrance. As long as you present the tickets, along with valid identification if required, you will be granted entry without any problems.
While your tickets may not be consecutive, we make every effort to ensure that seats are grouped together whenever possible.
Rest assured, you and your group will be seated together, unless otherwise specified during the ticket purchasing process.
Absolutely! You can order additional drinks, food, or shisha beyond what is included with your ticket. Our venue offers a variety of options to enhance your experience. S
imply let our staff know your preferences, and they will be happy to assist you with your order.